Most society complaints are about the same things: guards on the phone, strangers walking in, deliveries left unattended and nobody at the gate at night. Good planning and the right agency fix most of them.
What society guards should handle
- Visitor entry with phone confirmation to the resident.
- Delivery and courier control — at the gate, not up to the door, if that is society policy.
- Domestic help and driver verification and entry cards.
- Vehicle stickers and parking discipline.
- Night patrol of basements, terraces and boundary walls.
- Water tank, lift and generator area checks.
How many guards a society needs
A small society with one gate may need a 24x7 gate post plus a night patrol. Larger complexes need posts at each gate, a basement patrol and a supervisor. Remember a 24x7 post needs three to four people in rotation — see our staffing guide.
Tips for RWAs
- Ask the agency for the guards’ police verification copies.
- Insist on a reliever for leave days.
- Use a simple visitor app or register — and check it monthly.
- Hold a monthly review with the agency supervisor.
Frequently asked questions
Should society guards stop deliveries at the gate?
That depends on your society rules. Many societies allow deliveries only after resident confirmation, which guards should enforce consistently.
Can we hire a lady guard for a society?
Yes, especially for day-time visitor checks and for verifying domestic help.
Related guides
- How many guards for a 24x7 post?
- Security guard duties checklist
- Security guard cost per month (2026)
Need society security guards? Shiv Security Service is a PSARA-licensed security agency with police-verified, trained guards and 24/7 supervision. To get a free site survey and quote, book security staff online, use our contact page, message us on WhatsApp or call us.